Travel & Visa Coordinator (1‑Year Fixed Term)

About the role

The Materials Management Department is looking for a customer‑focused Travel & Visa Coordinator in Samoa on a one‑year fixed‑term contract. The role supports Church employees, missionaries, leaders and international visitors with travel and visa services.

Key responsibilities

• Plan cost‑effective travel itineraries, manage reservations and prepare travel documentation.
• Oversee visa applications, maintain visa records, ensure compliance and coordinate with consulates and government agencies.
• Process related financial transactions and provide guidance throughout the travel and visa process.
• Contribute to training, process improvements, special projects and high‑volume operational support while delivering exceptional customer service.

Required profile

• Six years of relevant experience or progress toward a relevant post‑secondary degree or certification.
• Minimum two years of experience in Church travel services.
• Excellent customer service, problem‑solving and communication skills.
• Ability to handle a large workload, lead others and maintain professional behavior.

Required skills

• Proficiency in Microsoft applications.