Operations Manager - UNDP Multi-Country Office (Samoa)

About the role

The UNDP Multi-Country Office (MCO) for the Cook Islands, Niue, Samoa and Tokelau, based in Apia, Samoa, is looking for an Operations Manager. Reporting to the Deputy Resident Representative under the guidance of the Resident Representative, the manager advises senior management on Country Office management and operations, leads the Operations Team and ensures the office delivers its country programme effectively.

Key responsibilities

• Lead and supervise the Operations Team and advise senior management on financial and human resources, procurement, logistics, ICT and common services
• Ensure compliance with UN/UNDP rules, regulations, policies and the Internal Control Framework, and set and monitor performance targets
• Manage financial resources, including IPSAS-compliant expenditure tracking, audit of financial resources, contributions accounting, bank reconciliation and cash management
• Oversee the HR team, recruitment, performance management and staff development
• Supervise the Procurement team and develop procurement strategies, including contract management and supplier evaluation
• Supervise the ICT team, maintain the ICT disaster recovery plan and promote web-based systems
• Manage common services with other UN agencies and contribute to the Operations Management Team's risk management work

Required profile

• Advanced university degree (master's or equivalent) in Business Administration, Public Administration, Finance, Economics or a related field, or a bachelor's degree plus two years of qualifying experience
• At least 5 years of relevant experience with a master's degree, or 7 years with a bachelor's degree, in management advisory services and/or operational systems, including with international organizations and governments
• Managerial experience in finance, human resources, procurement and/or operations
• Fluency in English and Samoan

Required skills

• Use of computers, office software (MS Word, Excel) and ERP systems such as Oracle
• Knowledge of accrual accounting, IPSAS or IFRS is desirable
• Demonstrated knowledge of UNDP programme and project management policies is desirable