Operations Manager (Apia)

About the role

The UNDP Samoa Multi-Country Office (MCO), based in Apia and serving the Cook Islands, Niue, Samoa and Tokelau, is recruiting an Operations Manager. The post supervises and manages the Country Office's operations staff and advises Senior Management on operations, financial and human resources, procurement, logistics, ICT and common services, under the Resident Representative and the Deputy Resident Representative.

Key responsibilities

• Lead the Country Office operations team, foster collaboration with programme staff and other UN agencies, and work across units and projects in multidisciplinary teams.
• Ensure operations comply with UN/UNDP rules, regulations, policies and the Internal Control Framework, implement corporate operational strategies and set management targets.
• Map business processes and establish standard operating procedures for finance, human resources, procurement, ICT, logistics, protocol, travel and transportation.
• Support risk management: identify risks, analyse the operating environment, prepare risk management plans and advise on legal considerations.
• Manage financial resources: plan and record expenditures in compliance with IPSAS, oversee contributions, act as third authority on bank reconciliations and disbursements, organize cost recovery and cash management, and investigate unusual transactions.
• Serve on the bank signatory panel, approve stop payments on internet banking, and contribute to UNDP knowledge networks and staff learning.