Bank Teller – Customer Service (Apia)

About the role

As a Teller at ANZ’s Apia branch, you will be the first point of contact for customers, delivering accurate and efficient financial transactions while providing a friendly, professional experience.

Key responsibilities

• Process cash, cheque, and electronic transactions in line with bank policies.
• Assist customers with end‑to‑end banking needs, including account inquiries and digital solution education.
• Maintain accurate cash balances and perform cash‑handling reconciliations.
• Identify product opportunities and refer customers to appropriate specialists.
• Collaborate with branch colleagues to ensure smooth operations.

Required profile

• Strong customer‑focus with excellent communication skills.
• High accuracy in cash handling and attention to detail.
• Understanding of compliance and security standards.
• Positive attitude and growth‑mindset.

Required skills

What we offer

• Permanent, full‑time employment in a supportive, diverse environment.
• Opportunities for learning, development, and career progression.
• Flexible working arrangements and access to health and wellbeing services.
• Employee discounts on selected ANZ products and services.