Bank Teller – Customer Service Role in Apia

About the role

As a Teller at ANZ's Apia branch, you will be the first point of contact for customers, delivering accurate and efficient financial transactions while providing a friendly, professional experience.

Key responsibilities

• Process cash, cheque, and electronic transactions in line with bank policies.
• Assist customers with end‑to‑end banking needs, including product inquiries and digital solution education.
• Maintain accurate cash balances and perform cash‑handling reconciliations.
• Identify opportunities to refer customers to appropriate bank specialists.
• Collaborate with branch colleagues to ensure smooth operations.

Required profile

• Strong customer focus with excellent communication skills.
• Proven experience handling cash with high accuracy.
• Understanding of compliance and security requirements.
• Positive attitude and growth mindset.

Required skills

What we offer

• Permanent, full‑time employment in a supportive banking environment.
• Opportunities for learning, development, and career progression.
• Flexible working arrangements and a range of employee benefits.